Frequently Asked Questions (FAQ)

We've compiled answers to frequently asked questions to make your shopping experience at SklepModa easy and enjoyable.

1. How do I place an order?

Browse our collection, choose your favorite products, select the size and color, and then click "Add to Cart" .
When you're ready, proceed to checkout and follow the instructions to finalize your purchase.

2. Can I change or cancel my order?

We process orders very quickly to ensure fast delivery.
If you wish to make changes or cancel your order, please contact us within 24 hours at service@sklepmoda.com .
We will try to help, but changes may not be possible once the order has been processed or shipped.

3. Which size should I choose?

Each product page includes a detailed size chart .
If you have any doubts, write to us or check customer reviews, which often contain suggestions regarding fit.

4. How can I track my order?

After shipment, you will receive an email with the tracking number .
Enter this number on the carrier's website to see the package status.

5. Do you offer international shipping?

Yes! We ship orders worldwide .
Shipping costs and delivery times may vary depending on the country.

6. How to return or exchange a product?

If you are not satisfied with your purchase, you can request a refund or exchange within 30 days of receiving the shipment.
Please see the Returns and Exchanges page for details.

7. Is my personal data safe?

Of course. We use SSL encryption and secure payment systems to protect your data.
We do not share your information with third parties.

8. Do you offer gift cards?

Not yet, but we plan to introduce them in the near future — stay tuned for updates!

9. How to contact customer service?

If you have any questions or need assistance, please contact us at service@sklepmoda.com .
Our team will gladly help you.

✨ SklepModa — We make every shopping experience unique. ✨